City to get 1st nat'l rail security helpline
Move will help authorities solve crimes on trains faster
Mumbai will lead the way for country's first national rail security mobile helpline.
The helpline will come handy in solving complaints and crimes in trains faster as the police can follow up the case even if trains move from one division to another.
A senior Railway Protection Force (RPF) official said the experimental security helpline, a brainchild of former railway minister Mamata Banerjee, will go live soon and its functioning will first begin on Central and Western Railways. If it succeeds, the template will be replicated across the country.
Central Railway has five divisions in Mumbai, Pune, Bhusawal, Nagpur and Solapur and covers a large part of the state of Maharashtra and parts of Karnataka and Madhya Pradesh.
The Western Railway includes parts of Maharashtra, most parts of Gujarat and parts of Madhya Pradesh and Rajasthan. "There will be only one national number that can easily be memorised. The software is being developed by the railways' IT arm, Centre for Information Systems, and the hardware too has been procured. The number will be on for 24 hours and there will not be any need to memorise different nuambers for different railways," he said.
The officials said the new helpline number would be announced soon. Right now the railways have different helplines for government railway police control room and railway protection force. As they are local numbers, the railway police find it difficult to track cases as the train moves to different destinations. The Central Railway's security helpline number is 1275 and the Western Railway's is 1276.
Move will help authorities solve crimes on trains faster
Mumbai will lead the way for country's first national rail security mobile helpline.
The helpline will come handy in solving complaints and crimes in trains faster as the police can follow up the case even if trains move from one division to another.
A senior Railway Protection Force (RPF) official said the experimental security helpline, a brainchild of former railway minister Mamata Banerjee, will go live soon and its functioning will first begin on Central and Western Railways. If it succeeds, the template will be replicated across the country.
Central Railway has five divisions in Mumbai, Pune, Bhusawal, Nagpur and Solapur and covers a large part of the state of Maharashtra and parts of Karnataka and Madhya Pradesh.
The Western Railway includes parts of Maharashtra, most parts of Gujarat and parts of Madhya Pradesh and Rajasthan. "There will be only one national number that can easily be memorised. The software is being developed by the railways' IT arm, Centre for Information Systems, and the hardware too has been procured. The number will be on for 24 hours and there will not be any need to memorise different nuambers for different railways," he said.
The officials said the new helpline number would be announced soon. Right now the railways have different helplines for government railway police control room and railway protection force. As they are local numbers, the railway police find it difficult to track cases as the train moves to different destinations. The Central Railway's security helpline number is 1275 and the Western Railway's is 1276.
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